/* Manuel · panel comercial (V69.58) — misma identidad que tusegurodigital.com */
@font-face{font-family:"Inter";src:url("/fuente/inter.woff2") format("woff2");font-weight:100 900;font-style:normal;font-display:swap}
:root{
  --navy:#071d43;--navy-2:#0b2c63;--navy-3:#061b3e;
  --blue:#178bff;--blue-ink:#0b6fe0;--cyan:#48c9ff;
  --ink:#0c2b5e;--muted:#566b86;--paper:#f7fbff;--card:#fff;--soft:#eef5fd;
  --line:rgba(20,93,166,.14);
  --grad:linear-gradient(135deg,#0b6fe0 0%,#1f97ea 100%);
  --shadow-sm:0 10px 28px rgba(10,57,112,.08);--shadow:0 24px 60px rgba(8,38,81,.14);
  --r-sm:12px;--r:18px;--r-lg:22px;--r-xl:28px;
  --ok:#0a8f4d;--ok-soft:#e3f6ec;--warn:#b86a00;--warn-soft:#fff3dc;--bad:#c62f3a;--bad-soft:#fde9eb;
  /* gráficos (validados: CVD y contraste) */
  --s1:#0b6fe0;--s2:#eb6834;--s3:#1baf7a;--grid:#e6edf6;--axis:#c7d3e3;--axis-ink:#7b8ba3;
  --f1:#0b2c63;--f2:#0b6fe0;--f3:#5598e7;--f4:#86b6ef;
  --st-critical:#d03b3b;--st-serious:#ec835a;--st-warning:#fab219;--st-good:#0ca30c;
}
@media (prefers-color-scheme:dark){:root{
  --ink:#e8f0fb;--muted:#9fb3cd;--paper:#05142e;--card:#0d2549;--soft:#122f5a;--line:rgba(140,190,255,.16);
  --shadow-sm:none;--shadow:0 20px 50px rgba(0,0,0,.35);
  --ok:#3ccf8a;--ok-soft:#0f3a2a;--warn:#ffc35c;--warn-soft:#3b2c0d;--bad:#ff7a83;--bad-soft:#3d1520;
  --s1:#3987e5;--s2:#d95926;--s3:#199e70;--grid:#183663;--axis:#26487a;--axis-ink:#8fa6c4;
  --f1:#86b6ef;--f2:#5598e7;--f3:#2a78d6;--f4:#1c5cab;
}}
*,*::before,*::after{box-sizing:border-box}
html,body{margin:0;background:var(--paper);color:var(--ink);font:15px/1.5 Inter,ui-sans-serif,-apple-system,"Segoe UI",Roboto,sans-serif;-webkit-font-smoothing:antialiased}
button,input,textarea{font:inherit;color:inherit}
a{color:inherit}
:focus-visible{outline:3px solid var(--cyan);outline-offset:2px;border-radius:8px}
.oculto{display:none!important}

/* ---------- estructura ---------- */
.app{display:grid;grid-template-columns:248px minmax(0,1fr);min-height:100vh}
.side{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;gap:22px;padding:22px 16px;color:#fff;
  background:radial-gradient(420px 300px at 0% 0%,rgba(72,201,255,.22),transparent 70%),linear-gradient(170deg,var(--navy-2),var(--navy) 60%,var(--navy-3))}
.marca{padding:4px 8px 10px;display:flex;gap:12px;align-items:center}
.marca img{flex:none;filter:drop-shadow(0 4px 10px rgba(72,201,255,.35))}
.marca b{display:block;font-size:18px;letter-spacing:-.02em;font-weight:800}
.marca span{display:flex;align-items:center;gap:7px;font-size:12px;color:#9fd8ff;font-weight:600;margin-top:4px}
.marca span::before{content:"";width:7px;height:7px;border-radius:50%;background:#3ee089;box-shadow:0 0 0 3px rgba(62,224,137,.2)}
.marca.off span::before{background:#ff6b6b;box-shadow:0 0 0 3px rgba(255,107,107,.2)}
nav.menu{display:flex;flex-direction:column;gap:6px}
nav.menu button{display:flex;align-items:center;gap:12px;width:100%;padding:11px 12px;border:0;border-radius:14px;background:none;color:#cfe0f5;font-weight:650;cursor:pointer;text-align:left}
nav.menu button svg{width:20px;height:20px;flex:none;opacity:.9}
nav.menu button:hover{background:rgba(255,255,255,.07);color:#fff}
nav.menu button.on{background:rgba(255,255,255,.12);color:#fff;box-shadow:inset 0 0 0 1px rgba(255,255,255,.14)}
nav.menu .cnt{margin-left:auto;min-width:22px;height:22px;padding:0 7px;border-radius:999px;background:var(--cyan);color:var(--navy);font-size:12px;font-weight:800;display:inline-flex;align-items:center;justify-content:center}
nav.menu .cnt:empty{display:none}
.side .pie{margin-top:auto;font-size:12px;color:#9db4d4;padding:0 8px;display:flex;flex-direction:column;gap:8px}
.side .pie a{color:#cfe0f5;text-decoration:none;font-weight:600}
main{min-width:0;padding:26px clamp(16px,3vw,40px) 60px}
.cab{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}
.cab h1{margin:0;font-size:clamp(24px,2.4vw,32px);letter-spacing:-.03em;line-height:1.1;font-weight:800}
.cab p{margin:4px 0 0;color:var(--muted)}
.eyebrow{display:flex;align-items:center;gap:10px;font-size:11.5px;font-weight:800;letter-spacing:.14em;text-transform:uppercase;color:var(--blue-ink);margin-bottom:8px}
.eyebrow::before{content:"";width:22px;height:2px;background:linear-gradient(90deg,var(--cyan),transparent)}
@media (prefers-color-scheme:dark){.eyebrow{color:var(--cyan)}}

/* ---------- piezas ---------- */
.tarjeta{background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--shadow-sm);padding:18px 20px;min-width:0}
.tarjeta h3{margin:0;font-size:16px;letter-spacing:-.01em;display:flex;align-items:center;gap:10px}
.tarjeta .sub{color:var(--muted);font-size:13px;margin:3px 0 14px}
.chip{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:var(--card);border-radius:999px;padding:6px 13px;cursor:pointer;font-size:13px;font-weight:600;color:var(--muted)}
.chip.on{background:var(--ink);border-color:var(--ink);color:var(--card)}
.chips{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.filtros{margin-bottom:14px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:36px;padding:0 15px;border-radius:999px;border:1px solid var(--line);background:var(--card);font-weight:650;font-size:13.5px;cursor:pointer;text-decoration:none;white-space:nowrap}
.btn:hover{border-color:var(--blue)}
.btn.p{border:0;background:var(--grad);color:#fff;box-shadow:0 8px 20px rgba(11,111,224,.25)}
.btn.ok{border:0;background:var(--ok);color:#fff}
.btn.r{color:var(--bad)}
.btn svg{width:16px;height:16px}
.btn.ico{width:36px;padding:0}
.etq{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:650;border-radius:999px;padding:2px 9px;background:var(--soft);color:var(--muted);white-space:nowrap}
.etq.b{background:#e6f1ff;color:var(--blue-ink)}.etq.w{background:var(--warn-soft);color:var(--warn)}.etq.r{background:var(--bad-soft);color:var(--bad)}.etq.g{background:var(--ok-soft);color:var(--ok)}
@media (prefers-color-scheme:dark){.etq.b{background:#123a6e;color:#9fd0ff}}
.vacio{color:var(--muted);font-size:14px;padding:22px 0;text-align:center}
.avatar{width:42px;height:42px;flex:none;border-radius:14px;display:grid;place-items:center;font-weight:800;font-size:14px;color:#fff;background:linear-gradient(135deg,#5b7aa6,#3b5a86)}
.avatar.caliente{background:linear-gradient(135deg,#ff8a3d,#e8513a)}.avatar.templado{background:var(--grad)}.avatar.frio{background:linear-gradient(135deg,#7f93ad,#5d6f88)}

/* ---------- HOY ---------- */
.hero{position:relative;overflow:hidden;border-radius:var(--r-xl);color:#fff;padding:26px clamp(18px,3vw,32px);margin-bottom:20px;box-shadow:var(--shadow);
  background:radial-gradient(520px 300px at 100% 0%,rgba(72,201,255,.35),transparent 70%),linear-gradient(135deg,var(--navy) 0%,var(--navy-2) 100%)}
.hero h1{margin:0;font-size:clamp(24px,2.6vw,34px);letter-spacing:-.03em;font-weight:800}
.hero p{margin:6px 0 0;color:#cfe0f5}
.hero .stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:22px}
.hero .st{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.14);border-radius:18px;padding:14px 16px;backdrop-filter:blur(6px)}
.hero .st b{display:block;font-size:clamp(24px,2.4vw,32px);letter-spacing:-.03em;line-height:1.05}
.hero .st small{display:block;margin-top:6px;color:#cfe0f5;font-size:12.5px;line-height:1.35}
.hero .barra{height:6px;border-radius:3px;background:rgba(255,255,255,.18);margin-top:10px;overflow:hidden}
.hero .barra i{display:block;height:100%;border-radius:3px;background:linear-gradient(90deg,var(--cyan),#3ee089)}
.colas{display:grid;gap:16px}
.cola .lista{display:flex;flex-direction:column}
.item{display:flex;gap:14px;align-items:center;padding:12px 4px;border-top:1px solid var(--line)}
.item:first-child{border-top:0}
.item .txt{flex:1;min-width:0;cursor:pointer}
.item .nom{font-weight:700;display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.item .mot{font-size:13px;color:var(--ink);margin-top:2px}
.item .ult{font-size:13px;color:var(--muted);margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.item .acc{display:flex;gap:6px;flex:none}
.cola .ic{width:30px;height:30px;border-radius:10px;display:grid;place-items:center;flex:none}
.cola .ic svg{width:17px;height:17px}
.ic.alta{background:var(--ok-soft);color:var(--ok)}.ic.llamar{background:#e6f1ff;color:var(--blue-ink)}.ic.resp{background:var(--bad-soft);color:var(--bad)}.ic.fallo{background:var(--warn-soft);color:var(--warn)}.ic.hot{background:#ffece3;color:#d9531e}.ic.manuel{background:var(--soft);color:var(--muted)}
@media (prefers-color-scheme:dark){.ic.llamar{background:#123a6e;color:#9fd0ff}.ic.hot{background:#3d2112;color:#ff9a66}}
.cola h3 .n{margin-left:auto;font-size:13px;color:var(--muted);font-weight:600}
.alldone{display:flex;gap:14px;align-items:center}
.alldone svg{width:38px;height:38px;color:var(--ok)}
.mas{border:0;background:none;color:var(--blue-ink);font-weight:650;cursor:pointer;padding:10px 4px 0;text-align:left}

/* ---------- RESUMEN ---------- */
.viz{display:block}
.rgrid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:16px}
.w12{grid-column:span 12}.w8{grid-column:span 8}.w6{grid-column:span 6}.w4{grid-column:span 4}
.rkpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:14px}
.rk{background:var(--card);border:1px solid var(--line);border-radius:var(--r-lg);padding:16px 18px;box-shadow:var(--shadow-sm)}
.rk .v{font-size:28px;font-weight:800;letter-spacing:-.03em;line-height:1.05}
.rk .t{color:var(--muted);font-size:13px;margin-top:4px;font-weight:600}
.rk .d{font-size:12.5px;margin-top:8px;color:var(--muted)}
.meter{height:6px;border-radius:3px;background:var(--soft);margin-top:10px;overflow:hidden}.meter i{display:block;height:100%;border-radius:3px;background:var(--grad)}
.leyenda{display:flex;gap:16px;flex-wrap:wrap;font-size:12.5px;color:var(--muted);margin-bottom:6px}.leyenda span{display:inline-flex;align-items:center;gap:6px}
.leyenda i{width:10px;height:10px;border-radius:3px;display:inline-block}
svg.ch{display:block;width:100%;overflow:visible}svg.ch text{font-size:11px;fill:var(--axis-ink);font-family:inherit}
svg.ch .lbl{fill:var(--ink);font-size:12px;font-weight:550}svg.ch .lbl2{fill:var(--muted);font-size:11px}
.tt{position:fixed;z-index:60;pointer-events:none;background:var(--card);border:1px solid var(--line);border-radius:12px;padding:8px 11px;font-size:12.5px;box-shadow:var(--shadow);display:none;max-width:260px}
.tt b{display:block;margin-bottom:3px}.tt .f{display:flex;align-items:center;gap:6px}.tt .f i{width:8px;height:8px;border-radius:2px}
table.t{width:100%;border-collapse:collapse;font-size:13.5px}
table.t th{text-align:left;font-weight:650;color:var(--muted);font-size:12px;padding:8px 10px;border-bottom:1px solid var(--line)}
table.t td{padding:9px 10px;border-bottom:1px solid var(--line);font-variant-numeric:tabular-nums}
table.t td.n,table.t th.n{text-align:right}
.scroll{overflow-x:auto}
@media (max-width:700px){.scroll table{min-width:540px}}
.mini-barra{display:inline-block;height:6px;border-radius:3px;background:var(--s1);vertical-align:middle;margin-right:8px}
.alertas{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}
.al{border:1px solid var(--line);border-radius:16px;padding:12px 14px;cursor:pointer;background:var(--paper)}
.al:hover{border-color:var(--blue)}.al .v{font-size:24px;font-weight:800}.al .t{font-size:12.5px;color:var(--muted)}
.al .icn{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;font-weight:700}.al .icn i{width:9px;height:9px;border-radius:50%}

/* ---------- CLIENTES ---------- */
.barra-busca{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:12px}
.busca{flex:1;min-width:220px;display:flex;align-items:center;gap:8px;background:var(--card);border:1px solid var(--line);border-radius:999px;padding:0 14px;height:42px;box-shadow:var(--shadow-sm)}
.busca svg{width:18px;height:18px;color:var(--muted)}
.busca input{flex:1;border:0;background:none;outline:none;height:100%}
.tabs{display:none;gap:6px;overflow-x:auto;padding-bottom:8px}
.board{display:flex;gap:14px;overflow-x:auto;align-items:flex-start;padding-bottom:16px}
.col{flex:0 0 292px}
.col h2{font-size:12px;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);margin:2px 4px 10px;display:flex;justify-content:space-between}
.card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:12px 14px;margin-bottom:10px;cursor:pointer;box-shadow:var(--shadow-sm);transition:transform .15s,border-color .15s}
.card:hover{border-color:var(--blue);transform:translateY(-1px)}
.card .top{display:flex;justify-content:space-between;gap:8px;align-items:baseline}
.card .nom{font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.card .tag{font-size:11.5px;color:var(--muted);white-space:nowrap}
.card .ult{color:var(--muted);font-size:13px;margin-top:5px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.card .ult i{font-style:normal;color:var(--ink);font-weight:600}
.card .badges{display:flex;gap:5px;flex-wrap:wrap;margin-top:8px}

/* ---------- FICHA ---------- */
#ficha{position:fixed;inset:0;display:none;z-index:40}#ficha.on{display:block}
#velo{position:absolute;inset:0;background:rgba(4,15,35,.45);backdrop-filter:blur(2px)}
#hoja{position:absolute;right:0;top:0;bottom:0;height:100%;height:100dvh;width:min(600px,100%);background:var(--paper);display:flex;flex-direction:column;box-shadow:var(--shadow)}
.fcab,.redactar{flex:none}
.desliza{flex:1 1 auto;min-height:0;overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch}
.fcab{padding:18px 20px 16px;color:#fff;background:radial-gradient(400px 220px at 100% 0%,rgba(72,201,255,.3),transparent 70%),linear-gradient(135deg,var(--navy),var(--navy-2))}
.fcab .fila{display:flex;gap:14px;align-items:center}
.fcab h3{margin:0;font-size:20px;letter-spacing:-.02em}
.fcab .mini{font-size:13px;color:#cfe0f5}
.fcab .mini a{color:#fff;text-decoration:none;font-weight:650}
.fcab .x{margin-left:auto;border:0;background:rgba(255,255,255,.12);color:#fff;width:34px;height:34px;border-radius:12px;font-size:20px;cursor:pointer;flex:none}
.fcab .acc{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}
.fcab .btn{background:rgba(255,255,255,.1);border-color:rgba(255,255,255,.2);color:#fff}
.fcab .btn.p{background:#fff;color:var(--navy);box-shadow:none}
.fcab .btn.r{color:#ffb3b8}
.fplan{margin:12px 16px 0;padding:12px 14px;border-radius:14px;background:var(--card);border:1px solid var(--line);font-size:13px;color:var(--muted);display:flex;flex-direction:column;gap:6px}
.fplan:empty{display:none}
.fplan .ver{border:0;background:none;color:var(--blue-ink);font-weight:650;padding:0;cursor:pointer;text-align:left}
.fplan .mas-info{display:none;flex-direction:column;gap:6px}.fplan.abierto .mas-info{display:flex}
.fplan b{color:var(--ink)}
#chat{padding:16px;display:flex;flex-direction:column;gap:6px}
#chat>*{flex:none}
.dia{align-self:center;font-size:11.5px;color:var(--muted);background:var(--card);border:1px solid var(--line);border-radius:999px;padding:2px 10px;margin:8px 0}
.m{max-width:84%;padding:8px 11px;border-radius:14px;white-space:pre-wrap;word-wrap:break-word;font-size:14px;line-height:1.45;box-shadow:0 1px 1px rgba(0,0,0,.04)}
.m small{display:block;font-size:10.5px;color:var(--muted);margin-top:3px;text-align:right}
.m.cliente{align-self:flex-start;background:var(--card);border:1px solid var(--line);border-top-left-radius:4px}
.m.manuel{align-self:flex-end;background:#dcecff;border-top-right-radius:4px}
.m.tu{align-self:flex-end;background:#d9f7e6;border-top-right-radius:4px}
@media (prefers-color-scheme:dark){.m.manuel{background:#143a6c}.m.tu{background:#11402c}}
.redactar{border-top:1px solid var(--line);background:var(--card);padding:10px 12px calc(10px + env(safe-area-inset-bottom))}
.redactar .fila{display:flex;gap:10px;align-items:flex-end}
.redactar textarea{flex:1;resize:none;min-height:44px;max-height:160px;border:1px solid var(--line);border-radius:14px;padding:10px 12px;background:var(--paper);outline:none}
.redactar textarea:focus{border-color:var(--blue)}
.redactar small{display:block;color:var(--muted);font-size:11.5px;margin-top:6px}

/* ---------- avisos ---------- */
#toast{position:fixed;left:50%;bottom:26px;transform:translateX(-50%);z-index:80;display:flex;flex-direction:column;gap:8px;align-items:center}
.tst{background:var(--navy);color:#fff;border-radius:999px;padding:10px 18px;font-size:14px;font-weight:600;box-shadow:var(--shadow)}
.tst.mal{background:var(--bad)}

/* ---------- login ---------- */
.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px;background:radial-gradient(700px 400px at 90% 0%,rgba(72,201,255,.25),transparent 70%),linear-gradient(135deg,var(--navy) 0%,var(--navy-2) 100%)}
.login{width:min(380px,100%);padding:30px;background:#fff;color:#0c2b5e;border-radius:var(--r-xl);box-shadow:0 30px 70px rgba(0,0,0,.35)}
.login .logo{display:block;margin:0 auto 8px;max-width:100%;height:auto}
.login p{text-align:center}
.login b{display:block;font-size:22px;letter-spacing:-.02em}
.login p{color:#566b86;margin:4px 0 20px;font-size:14px}
.login input{width:100%;height:46px;padding:0 14px;border:1px solid rgba(20,93,166,.2);border-radius:14px;margin-bottom:12px;background:#f7fbff;color:#0c2b5e}
.login button{width:100%;height:46px;border:0;border-radius:999px;background:var(--grad);color:#fff;font-weight:700;cursor:pointer;box-shadow:0 10px 24px rgba(11,111,224,.3)}
.err{color:#c62f3a;font-size:13.5px;margin-bottom:12px;font-weight:600}

/* ---------- móvil ---------- */
@media (max-width:980px){.w8,.w6,.w4{grid-column:span 12}.hero .stats{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:860px){
  .app{grid-template-columns:1fr}
  .side{position:fixed;z-index:30;left:0;right:0;bottom:0;top:auto;height:auto;flex-direction:row;padding:6px 8px calc(6px + env(safe-area-inset-bottom));gap:0;background:var(--navy)}
  .side .marca,.side .pie{display:none}
  nav.menu{flex-direction:row;width:100%;justify-content:space-around}
  nav.menu button{flex-direction:column;gap:3px;font-size:11.5px;padding:7px 4px;text-align:center;position:relative;align-items:center}
  nav.menu .cnt{position:absolute;top:2px;right:calc(50% - 22px);margin:0;height:18px;min-width:18px;font-size:11px;padding:0 5px}
  main{padding:16px 14px 96px}
  .movil-top{display:flex!important}
  .tabs{display:flex}.board{display:block}.col{display:none}.col.on{display:block}.col h2{display:none}
  .item{flex-wrap:wrap}.item .acc{width:100%;padding-left:56px}
}
.movil-top{display:none;align-items:center;justify-content:space-between;margin:-4px 0 14px}
.movil-top b{font-size:17px;letter-spacing:-.02em;display:flex;align-items:center;gap:9px}.movil-top img{flex:none}.movil-top a{font-size:13px;color:var(--muted);text-decoration:none}

body.ficha-abierta{overflow:hidden}
.alarmas{margin-top:16px;display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:13px;color:#cfe0f5}
.alarmas .btn{background:rgba(255,255,255,.12);border-color:rgba(255,255,255,.25);color:#fff}
.alarmas .btn.p{background:#fff;color:var(--navy);box-shadow:none}
.alarmas:empty{display:none}
@media (max-width:860px){
  .fcab{padding:12px 14px 12px;padding-top:calc(12px + env(safe-area-inset-top))}
  .fcab .avatar{width:36px;height:36px;border-radius:11px;font-size:13px}
  .fcab h3{font-size:17px}
  .fcab .acc{flex-wrap:nowrap;overflow-x:auto;margin:10px -14px 0;padding:0 14px 2px;scrollbar-width:none}
  .fcab .acc::-webkit-scrollbar{display:none}
  .fcab .btn{height:34px;padding:0 13px;font-size:13px;flex:none}
  .fplan{margin:10px 12px 0;font-size:13px}
  #chat{padding:12px}
  .m{max-width:88%;font-size:15px}
  .redactar small{display:none}
  .redactar textarea,.busca input{font-size:16px}
  .hero{padding:20px 16px}.hero .st{padding:12px}
  .hero .st b{font-size:24px}
}
@media (max-width:860px){.item .acc .btn{height:34px;padding:0 12px;font-size:13px}.item .acc .btn.ico{width:34px;padding:0}}